Revisit the session:

Listening to Transform: Beyond Focus Groups Towards Sustained Feedback Models

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Revisit the session:

Making Change Through Journey Mapping

Access Session Review Here

Rewatch the launch event

Why Now Is The Time? Customer Experience in Philanthropy

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Join us in designing grantmaking for what matters most.

The nonprofit experience.

What is PhilanthropyCX?

Project partners

  • Technology Association of Grantmakers

  • Grantbook